The UAE will host Expo 2020!
  • Arabic
Supported by the UAE National Media Council
We are in the process of developing and improving our website, and we invite you to participate in our brief survey to measure the level of your satisfaction
Satisfaction Survey For UAE Interact Website
رغبة منا بالتعرف على مستوى رضاكم عن موقعنا وبهدف تطويره وتحسينه، فقد قمنا بتصميم استبيان سريع لقياس مدى الرضا عن موقع دولة الإمارات العربية المتحدة روعي في تصميم الاستبيان أن يكون قصيرا وسريعا كي لا نطيل عليكم، وعليه نرجو منكم التكرم باستكماله عن طريق الرابط التالي
استبيان رضا المتعاملين عن موقع دولة الإمارات العربية المتحدة

Abu Dhabi discusses preparations for launch of CityGuard

posted on 10/07/2012: 1575 views

The Infrastructure and Environment Sub-Committee of the Executive Council of Abu Dhabi discussed yesterday phases of implementing the CityGuard initiative, cornerstone in the Abu Dhabi Government's drive to engage with its customers across multiple channels in order to maximise their feedback and collaboration in the service delivery enhancement process.

The Abu Dhabi Government has rolled out the mobile application to allow the public to report incidents and submit complaints related to the Abu Dhabi Emirate directly to the government. The interactive smart application will be official launched once all arrangements and requirements were in place.

CityGuard is aimed at enhancing civic participation and collaboration between the public and the government in order to improve the Emirate at all levels.

Through CityGuard, customers can instantly report any incidents around the Emirate by taking a photo, movie or audio of the reported incident and use an embedded interactive map to spot the exact geographic location of the incident. They can report various types of incidents relating to the issues of public safety, consumer protection and environment, which need attention, investigation or corrective action from the government authorities.

The application automatically creates a case with the Abu Dhabi Government Contact Centre which promptly assigns the case to the appropriate government entity for resolution. From open to closed, the case can be monitored by the customer through CityGuard, online on or by contacting the Abu Dhabi Government Contact Centre on 800 555.

With its slogan "Your City, Your Community, Your App", CityGuard aims to increase civic participation and collaboration between the public and the government in order to improve the Emirate at all levels. – Emirates News Agency, WAM


08 June 2017 Mohammed bin Rashid, Mohamed bin Zayed hold talks with Emir of Kuwait
08 June 2017 Sustainable development, green economy are priorities of Ajman Government: Ammar Al Nuaimi
05 June 2017 UAE supports statements of Kingdom of Bahrain and Kingdom of Saudi Arabia on Qatar
22 May 2017 Mohammed bin Rashid launches 2071 Zone as core for designing the future
15 May 2017 UAE condemns North Korean ballistic missile launch, calls for preserving international security and peace

Most Read