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Clinic e-Service conducts 1000 medical tests a day

posted on 07/08/2005: 879 views

Dubai Municipality has announced that its recently launched state-of-the-art e-service, 'Clinic', has helped in increasing revenues for its clinic by 15 per cent, as a result of the major rise in the number of applicants after the implementation of the new system. The 'Clinic' eService simplifies and speeds up the medical test procedures required to obtain residence visas and work permits.

Since the implementation of 'Clinic', Dubai Municipality has been able to process over 1000 medical test applications a day in its clinic. Further, more than 7500 transactions a week are registered in Dubai Municipality's portal, highlighting the fact that all transactions are conducted online.

The Clinic e-service has resulted in huge-time savings for the applicants as well as the government departments, leading to more efficiency in processing of visa applications. The e-service has also reduced costs by eliminating the need for printing of physical reports and x-rays films.

Under the Clinic e-service, after taking the medical test, applicants can go with their passport and visa reference number directly to DNRD to obtain their visa if the test results are positive. There are eight registration counters that serve customers, which ensure speedy completion of the process. Moreover, applicants can now make prior appointments and pay in advance for the tests through e-Dirham or credit card."

The next phase of the Clinic service will be the 'Mobile Clinic', whereby Dubai Municipality's mobile medical unit will go personally to select companies or areas, saving time for companies in areas like Jebel Ali. There are also plans to introduce SMS alert services, through which DNRD will send SMS alerts to inform that the results of the tests are ready. (The Emirates News Agency, WAM)


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