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DNRD's visa division first in world to get ISO certification

posted on 05/11/2002: 1182 views

The visa division of Dubai Naturalisation and Residency Administration (DNRD) has become the first visa section in the world to receive the ISO 9001:2000 certification from Lloyds Register, one of the leading certification agencies in the world for quality assessment. The achievement has highlighted the efforts made by the department to implement Total Quality Management (TQM) within the organisation.

DNRD Director Colonel Saeed Matter Bin Belailah termed the certification as a significant achievement for the department and a recognition to the efforts made by the management. "The ISO certification is evidence of the fact that we have adopted world class quality measures in keeping with the ISO methodology. In addition, our IT infrastructure rests on a robust technology platform that enables us to network with and serve all sections of the society including government, business, visitors, citizens and individuals," he said. (The Gulf Today)


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