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MoI: New visa system enhances customer services

posted on 11/08/2014: 7148 views

The Ministry of Interior confirmed the ministerial resolution No. 22 for the year 2014, which regulates the services and the new visa and fees system of the Naturalisation, Residency and Ports Affairs sector, which will enhance the development of the services provided for customers.

Sunday morning, Brigadier Dr Rashid Sultan Al Khodr, Vice President of Legal Affairs at the Ministry of Interior and the official spokesperson of Naturalisation, Residency and Ports Affairs, held a press conference at the Naturalisation, Residency and Ports Affairs' Headquarters. He stated that the decision is an embodiment of the U.A.E. Vision 2021, the federal government's ambitions of becoming a world leader, keeping pace with international applications and utilising these in every service provided for customers. The decision also aims to provide integrated, multifaceted servicing channels based on standards of quality, efficiency, and transparency. The new decision corresponds to the efforts of the MoI in order to unify the charges of the services provided for customers at the General Directorates of Residency and Foreigners Affairs in the U.A.E..

Additionally, Brigadier Al Khodr pointed out that the new decision reinforces the commitment to the regulations of the entry and residency law for foreigners. It also enhances the implementation of the innovative ideas that develop services, systems and programmes that promote the development of the sector. Ideas include establishing a fund to contribute to the costs and expenses of tracking and deporting violators of residency law, and organising a process that ensures uniformity and proportionality between services and their fees, taking the added value to customers into consideration.

He also explained that the ministerial resolution No. 377 for the year 2014 was issued by Lt. General Sheikh Saif Bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, and amended the applicable regulations of the entry and residency law for foreigners. The MoI published the new visa fees on its website at the beginning of August.

Additionally, Brigadier Al Khodr explained that the decision includes a new array of visas and entry permits, including a visit visa with multiple entries for business purposes and the activation of entry permits for study, medical treatments, and conferences. The new categories are in response to requests from the community and ensure the support of various activities within the comprehensive framework of the MoI's decision.

Furthermore, he stressed that the approved amendments take into account the quality and development of services, in addition to meeting social requirements and activities in a way that supports various aspects of economic, touristic and social activities. The new decision also focuses on violators, which is the key issue in the suggested amendments, as part of an integrated system, which ensures the field efficiency of executive authorities and customer satisfaction. The Gulf Today -


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